1. Information Collected
RestPlay's primary objective in collecting user information is to provide and enhance the Service and to enable users to enjoy the Service. When you install, play RestPlay’s games or access any of our Services, RestPlay may automatically receive, collect and record certain information about you, whether through the Services directly or through a third party social network (like Facebook) or other third party services ("Account Information").
2. Personal Information
“Personal information” means information about you that can be used to contact or identify you. The personal information types collected in accordance with the Service may vary depending on the activity and may include:
- Your first and last name (or the name you have associated with your device);
- Your social network or third party service user identification number (like your Facebook ID number), which is linked to publicly-available information like your name and profile photo (including the social network ID numbers and other public data of your friends);
- Your mobile device’s unique identifier (UDID);
- Your telephone number;
- Transaction identifiers for purchases;
- Your email address used to login the social network;
- Your profile picture or its URL; or
- Any other relevant information included in your application, social network or other online profile.
Additionally, RestPlay may acquire information from you through:
- Your access and participation in message boards;
- The contents of your requests to our customer support; or
- Your purchase of virtual items of any type.
If you purchase a license to use in-game virtual currency or virtual items in any of our games, our third party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, e-mail address and financial information. RestPlay does not collect or store your financial information, like credit card numbers. However, RestPlay’s payment processors may share non-financial information with us related to your purchases, like your name, billing address and the items purchased in order to fulfill your order.
RestPlay may also obtain the billing and payment information that you provide when your purchase is processed by another party (like Facebook, Apple or Google) such as when you purchase something in a game you play on a social network or that you downloaded on your mobile device however does not store it.
Our Terms of Service explain our policies and terms relevant to our charges, billing practices, third party credits and virtual currencies. Please note that such purchases may also be subject to additional policies of such third party site.
3. Non-Personal Information
“Non-personal information” is information that, when taken alone, cannot be used to identify or contact you. RestPlay may collect non-personal information about your use of its Service in the course of your game play. RestPlay may also invite you to share non-personal information about yourself which may include but is not limited to:
- Your age and date of birth;
- Your gender;
- Information about the hardware you may own;
- Your country;
- If applicable, your physical geolocation and that of the devices you use to access our Services;
- Your favorite websites, friend information and fan pages; or
- Any other information included in your application, social network or other online profile.
If non-personal information is collected for an activity that also requires personal information, RestPlay may combine your non-personal information with your personal information in an attempt to provide you with a better user experience, to improve the value and quality of the Services, to analyze how its Services are used and to create new features, promotions and functionalities. The Service may also record game play information such as your game session duration or your high scores.
4. Information You Generate Using Our Services
When you use our Services, we’ll collect information about the ways in which you use and interact with our Services, such as when and for how long you play our games, game features and other players you interact with, purchases you make, progress or levels you achieve, and other gameplay activities.
If you choose to use communication features in RestPlay that allow you to communicate or share information with other players, then we’ll collect information on what is communicated or shared. This includes:
- Your participation in player forums and message boards;
- Your public posts or comments on other players’ profiles or gameboards;
- Your non-public messages or invitations to other players, made either directly on our websites or through in-game mechanisms;
- Your chats with other players (whether by instant message, live chat, or video);
- Your posted photos, drawings, or other user-generated content.
We may access in real-time, record, and/or store archives of these communications, comments, photos, drawings, and other user-generated content on RestPlay’s servers to make use of them to protect the safety and well-being of our players; to protect RestPlay’s rights and property in connection with our Services; to conduct research; to operate, improve, personalize, and optimize our Services and our players’ experiences, including through the use of analytics; and to manage and deliver advertising. Where required by law, we will seek your consent for this.
5. Information About You That We Get From Connected Third-Party Applications
If you play RestPlay’s games or access any of our other Services on connected third-party applications or connect our Services to any third-party applications, including social networks like Facebook, RestPlay may receive certain information about you from the provider of the third-party application. The information we receive depends on the RestPlay game you’re playing, the third-party application, your privacy settings, and, if applicable, your friends’ privacy settings on that third-party application.
For example, RestPlay may collect and store some or all of the following information from the provider of the connected third-party application:
- Your first and last name;
- Your profile picture or its URL;
- Your user identification number (like your Facebook ID number), which may be linked to publicly-available information like your name and profile photo;
- Your friends’ user ID numbers and other public data;
- The e-mail address you provided to that third-party application;
- Your approximate physical location and that of the devices you use to access our Services;
- Your gender;
- Your birthday, age, and/or age range;
- Information about your activities on or through the connected third-party application;
- Other publicly-available information on the third-party application; and/or
- Any other information that you or the provider of the third-party application share with RestPlay.
If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.
7. How RestPlay Uses Your Information
RestPlay uses your information to create your game accounts and allow you to play our games, to operate, and optimize our Services, to provide you with a safe, smooth, efficient, and customized experience, to fulfill your specific requests and purchase orders, and to send you other account-related information. In addition, the personal information you provide will allow RestPlay to send you messages regarding, among other things, in-games (in-app) updates, new products, features, enhancements, special and promotional offers, upgrade opportunities, contests and events of interest. We will keep you informed of your in-game (in-app) activity, including comments from friends, notifications about in-game (in-app) status as well as notifications of gifts. You may also later opt out of certain of these communications, as further detailed below.
RestPlay may also use personal and non-personal information, both individually and combined together, to better understand the behavior and preferences of its customers, to identify, suggest and enable communication and connections with other RestPlay users and personalize our Services to you, to provide technical support and respond to inquiries, to troubleshoot technical problems, to help create a safer and more trusted environment for our players by preventing fraud or potentially illegal activities, to deliver and enforcing our Terms of Service, target and serve static and dynamic advertising, to enforce our Terms of Service, to provide in-game (in-app) leader boards and promote in-game (in-app) player achievements, to solicit input and feedback to improve RestPlay products and Services and their content, to ensure proper functioning of our products and Services, to manage and deliver contextual and behavioral advertising, to administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by us or our business partners, to comply with our legal obligations, resolve any disputes we may have with you or other players, and to enforce our agreements with third parties and conduct research. In addition, RestPlay may combine non-personal information with personal information, such as an email address, to administer loyalty programs, tailor its offerings, web pages or game play experience to you. We may also send promotional e-mail messages and promotional SMS messages ("Promotional Communications") directly or in partnership with parties other than RestPlay, in accordance with your marketing preferences. Each Promotional Communication will generally offer you choices about receiving additional messages. You can choose to opt out of receiving additional promotional e-mails from RestPlay by clicking on the "unsubscribe" link in any such e-mail, or visiting the e-mail preference page. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Note that if you opt-out of our Promotional Communications or other forms of communication, we may still e-mail or communicate with you from time to time if we need to provide you with information or if we need to request information from you with respect to a transaction initiated by you or for other legitimate non-marketing reasons.
In some cases, we may also have a legal obligation or need to collect information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example, another player).
If we ask you to provide information to comply with a legal requirement or to perform a contract with you, this will normally be clear from the context in which we are asking you to provide your information (for example, when we ask you to provide a username to access our Services, this will be to create an account for you in accordance with our Terms of Service), and, if not, we will provide an explanation to you at the relevant time. We will also make clear whether providing information is mandatory.
Similarly, if we collect and use your information in reliance on legitimate interests (or those of any third party) which are not listed above, it will be made clear to you at the relevant time what those legitimate interests are (such as personalizing our services and marketing, for example).
10. Third Party Service Providers
RestPlay may employ third party companies and individuals to facilitate its Services, to provide the Services on its behalf, to perform tasks (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Services) or to assist RestPlay in analyzing how its Services are used.
From time to time, RestPlay employs third party contractors to collect personal information on its behalf to provide email delivery, product, prize or promotional fulfillment, contest administration, data analysis, hosting services, credit card processing, optimizing game play, customer service and to help us in our marketing efforts, including managing and delivering contextual and tailored advertisements or other services through the Service. When requesting these services, you may be asked to supply your name, mailing address, telephone number and email address to our contractors. RestPlay may ask some third party contractors, such as credit agencies, data analytics or market research firms, to supplement personal information that you provide to RestPlay for its own marketing and demographic studies, so that RestPlay can consistently improve its sites and related advertising to better meet its visitors' needs and preferences. To enrich our understanding of individual customers, RestPlay may tie this information to the information you provide to us. We direct all such third party service providers to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services on RestPlay's behalf.
We and service providers acting on our behalf, such as Google Analytics, use server or web log files and tracking technologies to collect and analyze certain types of technical information, including cookies, IP addresses, device type, device identifiers, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, game state and the date and time of activity on our websites or games, and other similar information. In some cases, we will associate this information with your user ID number for our internal use.
11. Legal Disclosure
RestPlay may transfer and disclose information, including your personal information, to third parties to comply with certain legal obligations when we believe in good faith that the law requires it; which may include, at the request of governmental authorities conducting an investigation; to verify, enforce or applicable terms or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of RestPlay, our customers or others. This may also include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
When you use our website, we share information that we collect from you, such as your email, IP address or information about your browser or operating system, with our identity partners/service providers.
12. Message Boards and Chat Rooms
You may be able to take part in certain activities on our websites or games that give you the opportunity to communicate or share information not just with RestPlay, but also with other users of our Service. Note that certain information you post and communicate through a Service or a third party site or service is public information for which you have no expectation of privacy.
You may choose to disclose information about yourself in the course of contributing user generated content to RestPlay sites or Services or in its chat rooms, blogs, message boards, user “profiles” for public view or in similar forums on its sites through mobile services and/or through third party sites or services, posting public comments to other users' profiles or gameboards, sending private messages or invitations to other users, either directly on our websites or to their e-mail accounts and posting photos. Information that you disclose in any of these forums is public information, and there is no expectation of privacy or confidentiality.
You should be aware that any personally identifiable information you submit in the course of these public activities can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. RestPlay is not responsible for the personally identifiable information you choose to make public in any of these forums. We may also record and store archives of these communications on RestPlay's servers to protect the safety and wellbeing of our users and RestPlay's rights and property in connection with the Service. You acknowledge and consent to the recording and storage of such communications for these purposes.
If you post a video, image or photo through a Service for public view, you should be aware that these may be viewed, collected, copied and/or used by other users without your consent. RestPlay is not responsible for the videos, images or photos that you choose to post through a Service. Please see RestPlay’s Terms of Service at here on this point and for other guidelines about posting content through any Service.
13. Browser Use
Note that in the ordinary course of Internet activity, certain information may be sent from your browser to third parties such as advertising networks and analytics companies. RestPlay has no control over the information sent from your browser to those networks or other third parties and recommends that you ensure that your browser settings prevent the disclosure of information you would not like to share.
14. Other Third Parties
15. Changing or Deleting Your Information
You may review, update, correct or delete any personal information by changing the applicable information in your profile page. If you completely delete all of this information, your account may be deactivated. If you would like RestPlay to review, delete, change or not use your information in our system, or have additional questions, please contact RestPlay via e-mail to [email protected] or submit a ticket via the applicable support channel of the game and we will attempt to accommodate your request if we are not legally obligated to retain such information. Kindly include your first name, last name, e-mail address and your social network ID for the social network from which you access our Services (if applicable) in the body of the e-mail (for example, your Facebook user ID). Please note that certain records, for example those pertaining to payments or customer service matters, will be retained for legal and accounting purposes. If you have sent or posted content on the Service, we may not be able to delete it.
We will retain personal information about you and connected with your account and/or the Services you use from us for as long as you have an active account with us. We will take reasonable measures to delete this personal information if you delete your account. However, you acknowledge that we may retain some information after you have closed, or we have deleted, your account with us where necessary to enable us to meet our legal obligations or to exercise, defend, or establish our rights.
17. Policy Regarding Persons Under 18
This product and website is intended for use by those 18 or older for amusement purposes only. RestPlay does not knowingly collect personal information from children under the age of 18. Children under the age of 18 should not use our websites or games at any time. If RestPlay learns that a person under the age of 18 has provided it with personal information, RestPlay will take reasonable steps to delete such information as soon as possible.
18. International Users Consent to Processing and Transfer of Information
The Service is operated and based in Turkey, with our servers and offices headquartered Turkey. Please be aware that information you provide to us or that we obtain as a result of your use of the Service may be processed and transferred to, and be subject to the laws of Turkey. The privacy and data protection laws in Turkey may not be equivalent to privacy and data protection laws in your country of residence. By using the Service, or by providing us with any information about your preferences or about you, including information that could reasonably be used to contact you or to identify you personally, such as your name, e-mail address, telephone number or home address you consent to the collection, transfer, storage, and processing of any and all such information to and within Turkey and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.
19. Your Rights and How to Access, Update, and Manage Your Personal Information
Data subjects have the right to learn whether or not personal data is being processed; to request information if personal data related to the data subject have been processed; to obtain information as to purpose of processing and whether or not such data have been processed accordingly; to know the third parties within or outside the country to whom personal data are transferred; to ask for the rectification of any incomplete or inaccurate personal data process; to ask for the erasure or destruction of the personal data within the framework of the law; to request the notification to third parties to whom the personal data have been transferred of operations carried out within the meaning of correction, erasure or destruction of the personal data; to object to any conclusion to the detriment of the data subject which results from analysis of the processed data exclusively by means of automated systems and to request compensation for the damages incurred as a result of an unlawful personal data processing.
20. International transfers of information we collect
We collect information globally and primarily store that information in Turkey. We transfer, process and store your information outside of your country of residence, to wherever we, our publishing partners (on whose websites our Service may appear) or our third-party service providers operate for the purpose of providing you the Services. The data we hold may also be processed by employees operating outside of the Turkey who work for us or one of our Affiliates or for one of our vendors. This staff may be engaged in, among other things, (i) the processing of transactions and your payment details and (ii) the provision of support services. Whenever we transfer your information, we take steps to protect it.
- International transfers within RestPlay: To facilitate our global operations, we transfer information to Turkey and allow access to that information from countries in which RestPlay has operations for the purposes described in this policy. These countries may not have equivalent privacy and data protection laws to the laws of many of the countries where our customers and users are based. When we share information about you within our company, including to our subsidiaries, we make use of standard contractual data protection agreements.
We comply with (i) the EU Data Protection Regulation, (ii) the Personal Data Protection Act of Turkey, and (iii) the local Data Protection Authorities’ guidelines, in the countries we operate, regarding the collection, use, and retention of personal information from other countries.
21. Contacting Us